Account Executive

Job description

Lalamove is hiring an Account Executive for its Philippines city team in Parañaque, Metro Manila. The role focuses on growing and retaining business accounts, increasing revenue and order volume through upselling and cross-selling, identifying expansion opportunities within existing clients, improving adoption of Lalamove products and solutions, monitoring client performance, and managing a portfolio of corporate accounts. The position also involves regular business reviews, churn-risk management, issue resolution with internal teams, account forecasting, pipeline updates, and tracking account health and engagement. The official posting states that the role is Full-time and On-site, with occasional fieldwork.

Requirements

• At least two (2) years of experience in corporate account management functions from any industry.
• Ability to manage corporate accounts and ensure client expectations are being met.
• Ability to apply sales strategies aligned with client needs and deliver a personalized experience.
• Effective communication skills for providing and receiving information.
• Proficiency in CRM platforms such as Salesforce, HubSpot, or Freshsales.
• Must be willing to work on-site at Parañaque Integrated Terminal Exchange (PITX).
• Must be willing to perform fieldwork activities at times.
• Preferred Qualification
• Bachelor’s degree in Business, Marketing, or a related field (preferred).

Skills

• Account Management
• Corporate Client Management
• Sales Strategy
• Upselling & Cross-selling
• Client Retention
• Portfolio Management
• CRM Platforms
• Salesforce
• HubSpot
• Freshsales
• Forecasting & Pipeline Management
• Stakeholder Communication