Bilingual Lab and Referral Operations Coordinators (French/English)

Maple | Remote within Canada, CA | remote

Source-backed bilingual healthcare operations coordinator roles at Maple, remote within Canada.

Job description

Maple is hiring Bilingual Lab and Referral Operations Coordinators to support care delivery operations for a Canadian healthcare platform. The role connects patients with Canadian-licensed doctors, nurse practitioners and specialists, and focuses on the operational work that helps referrals and laboratory-related coordination move reliably through the care experience. It is a full-time remote position within Canada and requires French and English communication for interactions across the bilingual operating environment. The posting identifies a Team Lead, Care Delivery Operations as the hiring manager and gives an October 2026 start date. The coordinator works in a service setting where careful information handling, timely follow-up, organized referral activity and clear communication are important. The role also sits within a broader employee offering that includes health coverage, a health spending account, flex benefits, health days, vacation, a retirement savings plan and limited work-from-anywhere flexibility in eligible countries. The official details specify a $21.30–$23.15 hourly range. This is practical healthcare operations work: the coordinator supports the flow between patients, providers, laboratories and referral processes while maintaining an accurate and considerate experience. Bilingual capability is central to the role rather than an inferred preference.

Requirements

  • French and English bilingual capability.
  • Ability to work full-time within Canada.
  • Ability to support healthcare operations accurately.
  • Clear communication with patients and care stakeholders.
  • Organized follow-through on referrals and lab activity.
  • Ability to begin around October 2026.

Skills

  • Healthcare operations
  • Referral coordination
  • Laboratory coordination
  • French
  • English
  • Patient support
  • Provider communication

Location Eligibility

Remote within Canada; work-from-anywhere flexibility is limited to eligible countries for the stated duration.