Creative Services Manager

Job description

Creative Services Manager is a full-time role with Vox Media Group, based in New York, NY. The position contributes to the employer's work through the function described in the vacancy, with day-to-day focus on We leverage the technology, insights, measurement tools and influence of our editorial networks to connect brands to our audiences across Vox.com, New York Magazine Brands and our Vox Media Podcast Network.</p> <h2><strong>POSITION OVERVIEW</strong></h2> <p>The Creative Services Manager is ultimately responsible for liaising with internal creative teams (video, photo, written, design, audio, experiential, etc.) to ensure campaign expectations and scope obligations, and executional standards are met. From creative development to the go-live date, the CSM is responsible for maintaining the balance of high-quality creative outputs and client happiness by acting as the creative point of contact for clients.</p> <p>The ideal candidate will possess great client-facing skills, have strong experience in creative production, and be able to lead campaign execution from start to finish while acting as the client-facing representative of Vox Media. You will have a knack for simplifying and communicating production language to brand partners and feedback to internal Vox Media teams, and will ensure the expectations of both are met.</p> <h2><strong>WHAT WE’RE LOOKING FOR</strong></h2> <p>The ideal candidate for this role will have 3-4+ years of experience in the following job functions:</p> <ul> <li>Own the campaign – clearly communicate all aspects of creative development and production execution for all custom campaign elements, to relevant internal stakeholders.</li> <li>Provide best-in-class client service to advertisers through great communication and set expectations throughout the duration of a campaign.</li> <li>Position yourself

Requirements

• You will have a knack for simplifying and communicating production language to brand partners and feedback to internal Vox Media teams, and will ensure the expectations of both are met.</p> <h2><strong>WHAT WE’RE LOOKING FOR</strong></h2> <p>The ideal candidate for this role will have 3-4+ years of experience in the following job functions:</p> <ul> <li>Own the campaign – clearly communicate all aspects of creative development and production execution for all custom campaign elements, to relevant internal stakeholders.</li> <li>Provide best-in-class client service to advertisers through great communication and set expectations throughout the duration of a campaign.</li> <li>Position yourself as the expert on creative campaign elements, serving as the single, trusted point of contact for the client’s creative needs.</li> <li>Ensure that the client’s brand integration elements in custom content are clearly communicated to the client and creative team, and ultimately delivered as promised.</li> <li>Act as “partner in crime” to Vox Media creative teams, in lockstep with the creative vision of each asset so that it can be accurately represented and supported in client conversations.
• </li> <li>A passion for the <a href="https://corp.voxmedia.com/">Vox Media networks</a> and an understanding of the topics and trends we cover</li> </ul> <h2><strong>MUST HAVES</strong></h2> <ul> <li>3-4+ years of experience executing creative advertising campaigns (video, photo, written, design and/or audio and experiential) in a client facing role </li> <li>Creative agency and/or publisher experience preferred</li> <li>Strong understanding of the creative development and production process</li> <li>A background working with and leading communication with internal teams and brands</li> <li>Proven track record of strong client communication and writing skills</li> <li>Strong public speaking skills + eagerness to lead a room of creatives and clients</li> <li>Superb people skills: must be able to calmly interface with brands and agencies, as well as internal Vox Media stakeholders </li> <li>Must enjoy and thrive working in a deadline-oriented dynamic environment, including the ability to maintain high energy and positive attitude under pressure.</li> <li>A high degree of emotional intelligence, empathy, compassion, and a sense of humor</li> <li>Strategic thinker with a can-do, solution-oriented mindset</li> </ul> <p><strong>Position Type: </strong>Temporary, Full-Time (5-month assignment)</p> <p>This is a temporary position expected to last approximately through December 2026.