Customer Service Officer, Rent and Income
Mission Australia | Sydney, AU | hybrid
Source-backed Customer Service Officer, Rent and Income role at Mission Australia.
Job description
Mission Australia Housing is seeking a Customer Service Officer for its Rent and Income team in Sydney. The role supports residents and internal stakeholders by managing rent reviews, income assessments and tenancy administration accurately and fairly. It combines customer communication, legislation-aware administration and housing-service coordination within a community-housing provider.
Requirements
- Customer-service or tenancy-administration experience.
- Strong accuracy and organization.
- Ability to communicate with residents respectfully.
- Ability to work in Kingswood and from home as specified.
- Understanding of confidential information.
- Commitment to inclusive community services.
Skills
- Customer service
- Tenancy administration
- Income assessment
- Housing services
- Record keeping
- Stakeholder communication