Customer Success Manager

rePurpose Global | New York, US | remote

Source-backed Customer Success Manager role at rePurpose Global.

Job description

rePurpose Global is hiring a remote Customer Success Manager in the United States. The role owns post-sale relationships across the company’s packaging sustainability and compliance products. It guides customers through data-intensive compliance workflows, drives outcomes, manages renewals and identifies growth opportunities while translating complex regulatory or technical concepts into practical customer guidance.

Requirements

  • Customer-success experience in a B2B software environment.
  • Ability to manage complex customer workflows.
  • Strong written and verbal communication.
  • Commercial judgment around renewals and growth.
  • Ability to work remotely in the United States.
  • Comfort with compliance or sustainability subject matter.

Skills

  • Customer success
  • Account management
  • Compliance workflows
  • Renewals
  • Stakeholder communication
  • Sustainability technology

Location Eligibility

United States