Customer Success Manager (UK)

Job description

Firstup is hiring a full-time Customer Success Manager (UK) role in Remote - UK. The official posting places the position within the employer's EMEA Customer Delivery function and describes the work through the source's role overview, responsibilities, and qualifications. This opportunity is tied to the employer's current operating needs rather than a general talent pool. The role's scope, collaboration context, and expected contribution are represented in the structured source-backed details retained below. The posting identifies the practical work involved, the capabilities expected from applicants, and the location and employment arrangement attached to this specific vacancy. Day-to-day work follows the responsibilities published by the employer and may involve the teams, customers, systems, or commercial objectives named in the source. The requirements preserve the stated experience, knowledge, and working expectations without adding assumptions. Candidates should use the exact official application route for the complete vacancy instructions. This original STRIDETO summary preserves the source meaning while keeping the employer's detailed responsibilities and requirements separately structured. The official posting is organized into source sections including Responsibilities, You May Have; these sections provide the detailed evidence retained in the structured responsibilities and requirements fields.

Requirements

• At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.
• Our employees are experts in the employee experience, workforce communications and technology.
• Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?
• The Customer Success Manager position is an integral part of Firstup’s long-term
• relationship with its global Enterprise customers, and the efforts put forth by this
• individual will directly impact the long-term success of the relationship. In order to
• succeed in this team, you must have the passion and desire to work in an entrepreneurial
• and fast-paced environment.

Skills

• Firstup
• moment
• communication
• Fortune
• reaching
• connecting
• Joining
• movement