Customer Support Specialist
Plenti | Adelaide, AU | hybrid
Source-backed Customer Support Specialist role at Plenti.
Job description
Plenti is hiring a hybrid Customer Support Specialist in Adelaide. Plenti is an Australian fintech lender serving personal lending, renewable-energy and automotive-finance customers. The role supports customer interactions and service outcomes within a growing lender, combining clear communication, ownership and accurate handling of customer needs in a technology-enabled financial-services environment.
Requirements
- Customer-support experience.
- Strong written and verbal communication.
- Ability to take ownership of customer issues.
- Accuracy and organization across multiple interactions.
- Comfort working in a technology-enabled financial-services business.
- Ability to work in a hybrid Adelaide environment.
Skills
- Customer support
- Fintech
- Issue resolution
- Customer communication
- Service operations
- Case management
Location Eligibility
Australia