Customer Support Specialist with Danish

ViaBill | Copenhagen, DK | on_site

Explore ViaBill's Customer Support Specialist with Danish role in Denmark, with source-backed responsibilities and requirements.

Job description

ViaBill is hiring a full-time on-site Customer Support Specialist with Danish in Copenhagen. The role helps customers with everyday questions about payments, orders, and accounts, resolves cases, follows internal procedures and compliance checks, and records interactions in the support system. The source also highlights identifying recurring issues and collaborating with Customer Support and Operations. This is a customer-facing role in ViaBill’s buy-now-pay-later and consumer-credit business.

Requirements

  • Fluent Danish and customer-support capability.
  • Clear written and verbal communication.
  • Ability to follow procedures and document cases accurately.
  • Interest or experience in payments, orders, or account support.

Skills

  • Customer support
  • Danish
  • Payments
  • Case management
  • Compliance checks
  • Operations

Location Eligibility

Denmark