ITSM Atlassian Consultant

ServiceRocket | AU | remote

Explore the ITSM Atlassian Consultant role at ServiceRocket in Australia, including source-backed responsibilities, requirements, and skills.

Job description

ServiceRocket is hiring a ITSM Atlassian Consultant in Remote in Australia. Design and improve ITSM workflows. Advise customers on Atlassian service-management tools. Support implementation and configuration activities. Document solutions and guide customer adoption. ITSM consulting experience. Experience with Atlassian service-management products. Ability to work independently with customers. The role sits within IT Service Management and supports the employer's work through source-defined responsibilities, role requirements, and relevant professional skills. The role's source-backed scope includes Design and improve ITSM workflows. Advise customers on Atlassian service-management tools. Support implementation and configuration activities. The listed requirements and skills provide additional context for the work, collaboration, and professional capabilities expected in this position.

Requirements

  • ITSM consulting experience.
  • Experience with Atlassian service-management products.
  • Ability to work independently with customers.

Skills

  • ITSM
  • Atlassian
  • Service management
  • Implementation consulting
  • Customer enablement

Location Eligibility

Australia