Software Support Specialist
Objective Corporation | Wellington, NZ | hybrid
Explore Objective Corporation's Software Support Specialist role in New Zealand, with source-backed responsibilities and requirements.
Job description
Objective Corporation is hiring a full-time hybrid Software Support Specialist in Palmerston North or Wellington. The role is the highest technical escalation point in the Customer Support team, investigating complex incidents, finding root causes, and driving resolutions with customers, consultants, developers, and product teams. The official listing describes a technically deep support position for someone who enjoys troubleshooting enterprise software, communicating across audiences, and taking ownership of customer outcomes.
Requirements
- Strong software-support or technical-escalation experience.
- Ability to investigate complex incidents and troubleshoot deeply.
- Comfort working with application servers, virtualisation, and enterprise architectures.
- Availability for Palmerston North or Wellington hybrid work.
Skills
- Technical support
- Incident management
- Root-cause analysis
- Application servers
- Virtualisation
- Enterprise architecture
Location Eligibility
New Zealand