Sr Application Engineer (Salesforce-Agentforce Ai)

PointClickCare | US | remote

Verified Sr Application Engineer (Salesforce-Agentforce Ai) role at pointclickcare in Remote, USA.

Job description

The official posting places this full-time role in Remote, USA within the employer's Solutions & Applications function. It describes the position as part of the organization's operating work and sets out a defined scope rather than a general expression of interest. The role is expected to contribute through the responsibilities listed by the employer, with practical delivery and collaboration shaped by the stated team context. The posting identifies the following work themes: •Work at the forefront of AI-driven Salesforce solutions and build AI Agents using Agentforce, and other AI platforms like Microsoft Studio for CoPilot Agents. •Pioneer intelligent automations in enterprise environments using IPA tools like Power Automate, Alteryx, and others. •Build test automations to improve QA efficiencies in QA for Salesforce and other applications. •Collaborate with product designers, end-users, and other team members to refine and understand outcomes and AI use cases. •Collaborate with other team members to brainstorm ideas for prototyping to test and solution for use cases identified and prioritized. The qualification section adds these source-backed expectations: •Hands-on experience building Agentforce AI Agents, AI workflows, custom agent development, and integration of external data sources. •Solid experience with Salesforce integrations and external system integrations (Conga, Docusign, Adobe, Marketo, Gainsight, Gong, Qualtrics, Kantata, TaskRay. • Working experience with Workday platform highly desired •Experience creating intelligent process automations using tools like Power Automate or others •Solid experience creating test automations for Salesforce and other platforms These details indicate the day-to-day focus, the capabilities needed to perform the work, and the stakeholders or operating context named by the employer. Candidates should use the official application route for the complete current posting, including any employer-specific instructions, benefits, and eligibility language. This STRIDETO description is an original summary; the structured responsibility and requirement arrays retain the source-backed details separately.

Requirements

  • •Hands-on experience building Agentforce AI Agents, AI workflows, custom agent development, and integration of external data sources.
  • •Solid experience with Salesforce integrations and external system integrations (Conga, Docusign, Adobe, Marketo, Gainsight, Gong, Qualtrics, Kantata, TaskRay.
  • • Working experience with Workday platform highly desired
  • •Experience creating intelligent process automations using tools like Power Automate or others
  • •Solid experience creating test automations for Salesforce and other platforms
  • •Solid experience writing clean code that performs well at scale using JavaScript, Apex, Python, etc.
  • •Proficient in DevOps processes and tools (e.g., Copado, AutoRabit)
  • •Proficient in GITHUB and troubleshooting standard versioning and DevOps issues
  • •Proficient in Agile methodologies (Scrum/Kanban) to iteratively deliver standard solutions
  • •Solid experience with automated testing frameworks (e.g. PMD, Selenium, Copado CRT)
  • •In-depth understanding of Salesforce data models, security, and governor limits
  • •Excellent organization, critical-thinking and self-management skills

Skills

  • Hands-on experience building Agentforce AI Agents
  • AI workflows
  • custom agent development
  • Solid experience with Salesforce integrations and external system integrations (Conga, Docusign, Adobe, Marketo, Gainsight, Gong, Qualtrics, Kantata, TaskRay.
  • Working experience with Workday platform highly desired
  • Experience creating intelligent process automations using tools like Power Automate or others
  • Solid experience creating test automations for Salesforce and other platforms
  • Solid experience writing clean code that performs well at scale using JavaScript, Apex, Python, etc.
  • Proficient in DevOps processes and tools (e.g., Copado, AutoRabit)
  • Proficient in GITHUB and troubleshooting standard versioning and DevOps issues
  • Proficient in Agile methodologies (Scrum/Kanban) to iteratively deliver standard solutions
  • Solid experience with automated testing frameworks (e.g. PMD, Selenium, Copado CRT)
  • Excellent organization
  • critical-thinking and self-management skills