Refund Policy

Student browsing and institution launch-plan use are free. Paid employer and professional services are charged by the payment provider when that provider is configured.

Provider-Authoritative Payments

Successful charges are recorded by the payment provider. A dispute, listing removal, or policy issue is not automatically a refund; any request is considered under this policy and the provider’s process.

How to Request a Refund

Use the public Contact form with your payment reference and account email. Approved refunds, if any, follow the payment provider and this policy.